Onsip Launches Unified Communications App For Mac
Speaking of APIs, the plan also launches with Slack, Highrise, and Zendesk integrations, as well as a Google Chrome Extension. So while not a total replacement for a business phone system, the OnSIP Freemium plan does enable a business to get off the ground running, and established with some form of Unified Communications for literally no cost. Brother solution center drivers for mac office. SNAPsolution is a Comprehensive Suite of Unified Communications (UC) Services and Feature-Sets for Service Providers. Evolve with netsapiens.
Spotlight Unified Communications Client User Interfaces Unified communications (UC) software and services interconnect the communications technologies that define the modern workplace. Voice calling, voicemail, chat, email, video conferencing, presence and desktop sharing are among the most well-known of these technologies. In the past, corporations utilized specialized software and services for different modes of communication.
As communication technologies have evolved, the focus has shifted to ensuring that communication can flow easily and naturally through as many channels as users need. For instance, UC clients allow users to shift calls between a hardware IP phone, a desktop softphone, a tablet softphone and a smartphone—all while displaying a single corporate identity and number.
Naturally, these clients come in both mobile and desktop versions. Because one of the primary goals of UC is making life simpler for the user, the interfaces for users’ clients are integral components of UC solutions. A well-designed interface helps users navigate multiple communications channels, whereas bad design can result in businesses paying for features that employees never use. So, we compiled this list of some of the most expertly designed UC client interfaces on the market today. OnSIP's My.OnSIP is a leading provider of hosted PBX and SIP trunking services. (If you’re not familiar with these terms, see and for more information.) is a UC client that’s included for no additional charge with OnSIP’s hosted PBX plans.
It’s a Web-based client, which means that it easily runs on multiple devices and platforms. The user interface for the client allows you to view call logs, chat, voicemail and email—all within a single inbox, featuring clearly-defined buttons for navigation. Buttons for phone app, chat, voicemail and email in My.OnSIP interface Nicole Hayward, vice president of marketing and product management at OnSIP, explains the design philosophy that informs the user interface for My.OnSIP.
“When designing My.OnSIP, we aimed to create a super-efficient, real-time communications RTC dashboard that runs entirely in-browser,” she says. This was no easy goal, she observes, because the client had “to fuse so many different contexts for communicating: from instant messaging to transferring phone calls, to answering phone calls, to checking whether a colleague is on the phone, to managing voicemails—and much more.” In order to make this possible, OnSIP “landed on a dashboard that treated several well-known communications paradigms as 'apps,'” Hayward adds.
Onsip Launches Unified Communications App For Mac Computer
The universal inbox allows users to stay on top of multiple modes of communication simultaneously, and its large buttons make it easy to navigate between the various communications “apps” that My.OnSIP supports. Meanwhile, its sleek design prevents the user from getting overwhelmed by too many functions. My.OnSIP’s highly intuitive design also simplifies internal communications in the workplace. “Employees available for a call or a chat will display a green phone button or a green chat bubble next to their names,” Hayward explains. “A user can simply click these bubbles to initiate a call or chat with their team members—no dialing necessary.” NEC's UNIVERGE 3C UC Client is a global leader in telecommunications and IT., its Unified Communications solution, is a software-based Internet Protocol private branch exchange (IP-PBX), meaning a system that (PSTN) via the Internet. UNIVERGE’s UC capabilities go far beyond the functionality of a basic IP-PBX, however, providing the sophisticated modes of interconnectivity between devices demanded by enterprise, government and military users.
The, which is the user-facing component of UNIVERGE for both desktop and mobile devices, offers a cleanly designed and fully featured user interface. Rod Johnson, senior product manager at NEC, calls it “a thin client design based on Web-based principles” (in other words, the app depends on a server running UNIVERGE software to function). The client also offers a dedicated manager for collaboration functionality, which groups helpful meeting tools and data in one intuitive location. Meeting planning options in NEC UNIVERGE 3C Collaboration Manager interface Johnson explains that the collaboration manager “includes support for desktop sharing, presentation viewing, remote PC control, full recording capability and integrated PC video.” The mobile client allows users to access UNIVERGE on their devices, and includes many of the same features as the desktop version. Nextiva’s VoIP App is a major provider of hosted PBX and SIP trunking services.
Bundled with Nextiva’s PBX solution, which is known as, this SIP-based runs on most major desktop and mobile platforms (Windows, Mac OSX, iOS and Android). The VoIP App enables a number of UC features at a price that small businesses can easily afford. Tabs for contacts, dialpad, chat, call logs and corporate directory in Nextiva VoIP app interface Yaniv Masjedi, vice president of marketing at Nextiva, explains that the interface for the Nextiva VoIP App is designed to “make the customer experience an effortless experience—it’s simple, intuitive and easy to use. We know that business owners don’t necessarily have the time or interest to learn a complex or clunky software.” These concerns are evident in the interface for the mobile version of the VoIP app, which, as Masjedi explains, allows you to “manage your entire business’s communications system from your iPhone.” The interface isn’t cluttered with text or unnecessary tabs. Users can easily switch between contact information, a traditional dialpad, chat and call history.
Another tab allows for easy access to the user’s corporate directory. Useful features of the Nextiva App include video conferencing via the app itself and chat rooms to organize communications with business colleagues. XO WorkTime offers VoIP services including.
These services include an app known as, which facilitates remote and mobile access to UC features. XO WorkTime mobile interface Steve Lingo, senior product marketing manager for unified communications at XO, neatly sums up XO’s design philosophy for the app, which is “to make it easy and familiar to users.” XO WorkTime clearly reflects this philosophy in its interface. For instance, the app provides large buttons that allow users to easily switch call modes between voice and video. Because the app’s design recalls the interfaces for such mobile operating systems as Android and iOS—with which most users are already familiar—employees can quickly learn to use its features. WorkTime’s range of UC features is so extensive, Lingo observes, that XO “has sold many phone-less installations, which have proven quite popular.” In other words, WorkTime can be substituted for a traditional analog or hardware IP phone instead of merely supplementing the features of a deskphone. It supports voice, instant messaging, presence, text and video conferencing.
Lingo explains that the app is designed “to address two of the fastest-growing, most important IT issues facing enterprises today: worker mobility and BYOD” by allowing you to use the number for your deskphone on your smartphone and computer, as well. Additionally, users can make VoIP calls using cellular data or minutes or using WiFi. This means they can select the cheapest way to make a call while still using the same corporate identity across multiple devices. Mitel’s MiCollab Client specializes in innovative VoIP and UC services., which is Mitel’s IP-PBX software, can be installed on-premise or hosted in the cloud. Users access the UC features of MiVoice via the MiCollab Client. Call routing information in Mitel MiCollab Client mobile interface Scott Snider, the solutions marketing manager for unified communications and collaboration at Mitel, explains that MiCollab Client “was designed to enhance the effectiveness of ‘in-the-moment’ communications for employees.” MiCollab achieves this goal, he adds, with its “simple interface, which provides intuitive navigation for users so that they can. Escalate collaborative sessions freely between voice, data and video services.” Users can clearly see where calls are being routed via the interface (pictured above).
Moreover, the app’s contact list displays detailed presence information, allowing employees to see whether their co-workers are working remotely, in the office or in a meeting. The UI also displays what modes of communication can be used for each contact. Another helpful feature of the MiCollab Client’s UI is visual voicemail. Snider explains that this feature allows users to select which message to hear first, and to see message-waiting notifications in the home screen of the interface.
These features make it much easier for users to keep up with their voice messages. MiCollab Client extends UC features such as presence-based call routing and click-to-dial functionality to Microsoft Outlook as well as IBM Notes. The user interfaces that we’ve surveyed are all excellent examples of the direction in which UC is heading in 2014. Much more than the technical effort to integrate communications systems, UC solutions now aim to make all of the most important modes of business communication as accessible to the user as possible—through elegantly simple design.
In a Nutshell OnSIP is a real-time communications solution with some impressive names in its customer rolodex including Mozilla, Tumblr, and Disqus, which lends a fair share of credibility to this brand. With one of the most extensive features listings in the industry, OnSIP caters to a wide variety of businesses, providing unparalleled service for a nominal fee. Customers rave about OnSIP’s customer care. The representatives are professional and highly trained so they have a lot of the information you need already on hand when you call. If they don’t, though, reps are punctilious about finding answers to your questions, and even follow up in order to make sure your issue has been fully resolved.
Customer support can also recognize when you are trying to configure a setting that won’t be beneficial to your business plan. OnSIP customer service can be reached via several toll-free numbers, or you can submit a question via the online form. Additionally, OnSIP has one of the most comprehensive help sections we’ve ever seen.
It’s neatly organized into helpful sections, so you can find what you’re looking for at a glance. Finally, there is also a blog where you can learn useful information about the services and business practices in general. International VoIP Calls OnSIP offers international dialing directly within its service plans via the convenience and advanced technology of VoIP phone systems. Members can utilize their plans to make international VoIP calls by submitting a simple extended dialing form to the OnSIP. This is found under the Support tab via the Admin portal of their account. Rates vary but average about $0.50/minute, a competitive rate for international calling. Additionally, anyone within your SIP network can be called for free over the VoIP service, so you can easily collaborate with other teams and even customers within your network for less than you would normally pay for international calling.
This is not the most competitively priced option on the market, though. Unified Communications/Multi-channel OnSIP’s unified communications solution is fantastic. It offers a tremendous variety of tools that let you easily communicate and collaborate with team members including voice, video, and chat functionality across your network. The Slack integration makes these kinds of communications a breeze, as well. The beauty of using these slash-linked commands is that users get high-definition and completely secure video and calling features to anyone within your OnSIP network.
You can create conference meetings, make announcements across the office, or coordinate a call queue with ease using OnSIP’s unified communications channel. Conclusion The worst thing we could say about OnSIP is that it has too many choices. The feature-rich services are exhaustive, options abound, and you can really find anything you could possibly hope to from a telecommunications service within the gamut of their offerings. In short, OnSIP is a one-stop-shop that provides businesses of every size with exactly what they need to communicate both externally and internally with ease. Scalable, mobile, and customer-friendly, OnSIP is a highly recommended service with good pricing tiers to accommodate any budget, and a professional, reliable service to boot. Whether you are a small home office gig or a major corporation, OnSIP is an excellent choice. About OnSIP Founded in 2004, OnSIP has remained a small but strong entity in the internet communications industry.
Servicing more than 45,000+ businesses, its goal is to help businesses everywhere create a smoother, faster, easier, and more professional communications network. Recently included in Gartner’s Cool Vendors in Unified Communications, OnSIP has proven its reliability, strength, and innovation time and time again, delivering the kind of quality service customers can depend on and a features suite to please even the pickiest users. Currently, OnSIP offers cloud-based, VoIP, SIP, and other phone and communication systems for businesses. To the extent that ratings appear on this site, such rating is determined by our subjective opinion and based on a methodology that aggregates our analysis of brand market share and reputation, each brand's conversion rates, compensation paid to us and general consumer interest.
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